3 Replies Latest reply on Aug 5, 2014 11:55 AM by A.T. Romano

    Unable to connect when internet connection is stable.


      When I want to log in and enter the serial number - error - connect to the Internet to check the serial number. Although the Internet connection is stable. Firewall is disabled. Tried to reinstall the software - did not help.

      Premiere Elements 12, Win 8.1


      Thank you.