2 Replies Latest reply on Aug 5, 2014 2:38 PM by fms3691

    trying to download cc installer over and over again and now the website link is down

    mmemento

      I've been trying over and over again to run CC installer for my trial, it made my computer crashed after it installed (I had to do a system restore to before it installed) then I ran all of my updates but as it begins to download it the program stops. If I run it as administrator I get a message saying it "failed to initialize". I deleted the program and made sure it wasn't installed but now when I try to re-download it from the website it says that they're having technical issues.

       

      my question is there anyone else seeing this message on their site about a technical issue?

       

      and what can I do to try and get CC installer to initialize? I have windows 7 if that helps