I had the same problem with the new Presenter 10 being used on a new iMac. Anytime I clicked on something other than CAM view it would get the "Internal Error" message, and then nothing worked correctly.
Here's what fixed it for me:
- Open Video Express
- Before you click the green + sign to open a new project, click the Preferences icon in the upper right hand corner (looks like a cog in a machine)
- Choose "Preferences"
- Click "Change Resolution During Playback" - or un-check it if it's checked (mine was unchecked so I checked it)
- Now open a new project and try again
This worked for me. I hope it works for you.
Express Oil Change & Tire Engineers
Thanks RW Harris, that worked for me!
Thanks for taking the time to share your solution. It worked for me as well! —James