0 Replies Latest reply on Aug 5, 2014 4:29 PM by Corinne Karjama

    I cannot install the updates for my registered CS5 Photoshop (CS5 Design Premium).

    Corinne Karjama

      I keep getting an error when I try to install the updates from the drop down "Help" menu under updates. It goes through the process like it is trying to install them but at the end says "there was an error installing the following updates". The updates look to be like all of the updates and this is causing me major issues (the largest being I cannot open raw files from a Canon 5D Mark III). Can someone please assist with why the updates will not install?

       

      Thank you so much!