1 Reply Latest reply: Aug 6, 2014 10:05 AM by Zak Williamson (Adobe) RSS

    I tried to download the updated version and got vast loads of AAM files appearing on the top of my Firefox browser. Why?

    brushwipe Community Member
    brushwipe Aug 6, 2014 6:45 AM

      I recently changed from Chrome to Firefox as I no longer trust anything to do with Google.  Anyway, I hoped the change would allow me to download the version of Muse with the In-Browser Edit facility.  I entered Adobe Muse 2014 into the browser search and signed in to Adobe CC.  I was a little surprised not to see the Muse icon up front and centre; eventually I located it and watched the intro video before hitting download.  Immediately a continous stream of aam files began to stream along the stop of the browser. For a start I am not familiar with aam files and I don't know why Firefox would run the files along the top of the browser.  Is the updated version of Muse actually downloading?  After half an hour I got suspicious and clicked stop.  Any ideas what's going on?

      • 36 Views
      • Tags:
        • 1. Re: I tried to download the updated version and got vast loads of AAM files appearing on the top of my Firefox browser. Why?
          Zak Williamson (Adobe) Employee Hosts
          Zak Williamson (Adobe) Aug 6, 2014 10:05 AM (in response to brushwipe)

          I can't speak to the behavior of Firefox. I only use it infrequently and the behavior you're seeing may be dependent on your configuration (i.e. the plug-ins you have installed in Firefox). However, I can explain the Muse installation process.

           

          Starting with the Adobe Muse CC 2014 release Muse now uses the same installer technology and installation process as all other Adobe applications available as part of Creative Cloud. When any Creative Cloud application is installed, step one is the installation of the Creative Cloud desktop application (if it's not already installed and up-to-date). CC desktop manages the installation of Adobe application along with many other cloud features (i.e. access to cloud storage, folder sync, access to fonts, access to community and marketplace, etc.). Adobe Application Manager (AAM) is a subcomponent of the CC desktop application and thus part of the installation of CC desktop.

           

          This process is the same whether you're using the free level of Creative Cloud, are using a trial of a Creative Cloud app, have a Creative Cloud Single App subscription for just Muse or are a full Creative Cloud subscriber.