I just upgraded from LR3.3 to LR5 and now when printing on my Epson 2880 the image is printing only a portion of my image - not placing it properly on the page as it appears in the print preview. I have checked with Epson and they confirm all my page size specs and print preferences are correct - Epson says it's a software glitch. The image looks right on the screen in the print preview - yet places the image in a corner of the page when printing, cutting off half of it. Tried it both on 8.5x11 and on 13x19 with two images and had the same problem. I need this fixed ASAP thanks @Adobe @JaneSzaboPhoto
It is been a long time since I have used Lightroom 3. I don't know if the print module has changed much. The problems you are experiencing are usually because of improper print set up. Have you chosen the appropriate cell size for your print? The right paper size and orientation in your printer driver? Just checking the basics.
Yes, I have the paper set up properly as 13" x 19" (or 8.5 x 11 when trying more than one size) and even reviewed this over the phone with Epson. All setting are correct and it looks right on the print preview - but shifts the image to the top left of the page and shrinks the image and cuts off the top of the image.....no matter what paper size.