2 Replies Latest reply: Aug 6, 2014 10:20 AM by Combat By Design RSS

    Why can't I uninstall Creative Cloud?

    Combat By Design

      At all?

       

      I've tried re-starting my system, crashing/disabling the tasks...but It just won't let me uninstall it...

      It's been at this stage for 15 mins now:

       

      Capture.PNG

      The bar is still moving, so the application isn't frozen.

       

      I'm frustrated as can be right now, so forgive me if I'm not very eloquent....

       

      The CC(2014) versions of the programs were installed, and so are the legacy CC versions...but in my program list ONLY the (2014) programs appear which leads me to believe the legacy programs are directly tethered to CC, so I want to uninstall and re-install WITHOUT the older versions of the programs:

      Capture.PNG

      I'm not quite sure what's happening here, because at home I was able to simply uninstall the original CC programs as I would any other program, and keep the (2014) programs on my machine, and they run fine...

       

      I'm really frustrated and any help is appreciated.

       

      Thanks

      -K