5 Replies Latest reply: Aug 7, 2014 9:51 PM by jacograaff RSS

    Adobe Creative Cloud Console 2014 shows INSTALL instead of UPDATE next to installed CC2014 software

    jacograaff Community Member

      From a "STRANGE SITUATION" issue discussed in: RANT: cloud re-install    ("strange situation")

       

      I hoped that the Adobe Creative Cloud Console displayed an update with a fix for a problem I had.

       

      When I open Adobe Creative Cloud it displays an INSTALL button next to ALL my already installed CC2014 versions (except Animate and Muse for some reason)

       

      Clicking on the INSTALL next to PhotoshopCC2014 starts the slow 1.xxxGB download of the full PhotoshopCC2014 from scratch.

       

      Restart did not help

       

      With the CC (CC2013/CC1??) role-out I manually downloaded the installs to not have to download 8GB of installs on multiple workstations - when the CC2014 role-out came it was not clear if this was a complete new version or an update (since Adobe had decided to re-invent naming conventions or to copy Autodesk), so I did not download the installs to a location I have control over. The announcement of the CC2014 (CC2) "update" sounded a lot like the language for previous updates and new feature announcements of the CC version (or was it CC1 or CC2013)

       

      I'll "re-install" all my CC2014 apps when I go home tonight.

       

      Unluckily this means a lot of unnecessary bandwidth usage since all my CC2014 apps are still working.