8 Replies Latest reply on Oct 27, 2015 1:14 PM by davidots

    CS6 Extended on W8 64bit, could not open scratch file, file not found

    Soei Yip

      On W8 64bit, Drives are the C Drive only.

      On startup (Photoshop and Illustrator) I get the error: could not open scratch file, file not found.

      I tried open the 32bit version and compatibility mode, run as administrator, set settings to default but nothing helped. It won`t start.

      After Effects, Premier and all the other Programms work perfectly fine. Just Photoshop and Illustrator.

      Re-Installed the whole package 2 times, re-installed W8, installed again, problem remains.


      Found nothing to this issue in the Forum. It is NOT the problem with the "locked scratch file". It says "File not found".