8 Replies Latest reply on Oct 27, 2015 1:14 PM by davidots

    CS6 Extended on W8 64bit, could not open scratch file, file not found

    Soei Yip

      On W8 64bit, Drives are the C Drive only.

      On startup (Photoshop and Illustrator) I get the error: could not open scratch file, file not found.

      I tried open the 32bit version and compatibility mode, run as administrator, set settings to default but nothing helped. It won`t start.

      After Effects, Premier and all the other Programms work perfectly fine. Just Photoshop and Illustrator.

      Re-Installed the whole package 2 times, re-installed W8, installed again, problem remains.

       

      Found nothing to this issue in the Forum. It is NOT the problem with the "locked scratch file". It says "File not found".

       

      PLEASE HELP MEEEEEEEEEEE