2 Replies Latest reply on Aug 7, 2014 7:36 AM by videoExpedition

    cc desktop installer fails

    videoExpedition Level 1

      Went to open an older project in Muse. Said to update to the latest version. Seemed like it went. Restarted. Go to open Muse. Said there was a newer version of Adobe installer but every time I try to install I get this:


      we've encountered the following issues:

      Sorry, there seems to be a problem with the installation process

      (error code: A12E1).


      There seems to be no way to open Muse with this update. Stuck


      Thank you in Advance