what if you click no to that prompt?
if that also fails, reset your settings by holding down or shift-cmd-alt (mac) while starting ps. if done correctly you'll see a confirmation dialog.
No, can't seem to get that to work. Just sends me back to the start point with the same report screen. If I try to open CC with those keys, it prompts me to delete the setting file. When I do that it sends me back to where I started and I still can't get into CC2014.
Solved the problem by calling Adobe and talking by phone. Problem was in my Preference Folder. After renaming and archiving it - all sorted now. Thankyou Adobe customer support