1 Reply Latest reply on Aug 8, 2014 10:50 AM by Steven.Madwin

    Error during digital signature in the acrobat XI

    folieira

      Hello,

      I work for a company named Construtivo.com do Brasil.

       

      I'm  trying to sign some documents in Acrobat Pro XI version 11.0.7  but I  receive the error below every time that I try to validate the signatures

       

      Error during signature verification. 

       

      Error encountered while validating: 

       

      Error encountered while BER decoding:

       

      I have contacted the support team adobe.com and follow all the tips they gave me, but the error is still displayed

       

      I 'm not expert in digital signature and acrobat,but I believe that I already have checked almost everything as follow:

       

      The digital certification is valid

      The driver of token certification installed is ok.

      The certificate is in the trust certification list.

      I made several tests in computers with Windows 7 (32 and 64)

       

       

      Thank you in advance and forgive me for my bad english.

       

      Fabiano Oliveira

       

       

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