1 Reply Latest reply on Aug 8, 2014 2:21 PM by Captiv8r

    installation

    Derek77478

      What a run around this has been! I've been trying to install your software for close to an hour. I receive a message that my computer's clock is not current, even though our 10,000 computer clocks are set by our servers which in-turn are set to the US atomic clock via the internet. So, I try calling support and can't get anything other than a busy signal. Then, I try to register offline, and I'm required to enter my "computer request code", but I'm never told where to find it or how to get it! So, I went to Adobe Communities for assistance and can't seem to do anything without logging in multiple times. This has been a horrible customer experience for me. How does anyone install this software?