I am looking for some major assistance here please.
I have just subscribed to a monthly CC photography package that includes Photoshop and Lighroom.
When I try to open PS it asks for a serial number but I have not received one, where do I find it? In My Adobe its shows my subscription but nothing to say I have photoshop or lightroom.
So where do I get the serial number?
The Creative Cloud subscriptions are attached to your Adobe ID which you used when you purchased subscription.
If the products are asking you for serial number there could be reasons like either the order is not complete or some connectivity issues.
You can follow some troubleshooting steps from the document below. If the steps doesn't help, you can try to follow the chat link from the end of the document itself.