5 Replies Latest reply on Aug 13, 2014 7:45 AM by ssprengel

    Serial number from Canon not valid.

    joshuk88

      Hi - I have just purchased a Canon 6D in the UK, and it came with a Lightroom 5 license and CD.

       

      Because my laptop doesn't have a disk drive, I have installed Lightroom 5 via the Creative Cloud installer - however when entering the license I've been provided, I am told the serial number is not valid.

       

      What can I do to get this working?

       

      Thanks

      Josh