peter,
interesting thought, but it my login to the laptop and to the
rh install is the same, and the login has admin rights.
checking last nite, it seems that error 1723 is frequent, and
with other company apps as well, and has to do with an appropriate
version of this 'windows installer' app.
i guess i will follow that thread along for a while.
seems odd, since i installed the operating system, so you
might think that the 'windows installer' app worked for the o/s.
perhaps rh needs features in the 'windows installer' app that
aren't in the version of xp, sp1 that i am using? yet the trial
worked just fine on an old win2k server o/s.
befuddling.
thanks again, ron