1 Reply Latest reply on Apr 20, 2007 8:45 AM by stockholmsyndrome

    error message

    ahamma
      I am getting an error message when using Contribute. it goes as follows:---

      While executing DWmenu_Edit_Cut in ccmenus.xml, the following JavaScript error occured: Type error: mm.event has no properties.

      I am also getting error messages while trying to cut and paste in Contribute but this function works in other applications. I had called technical support about this and they said they do no longer support Contribute 3 and that I should visit the website for troubleshooting tips which I did. I could not find the problem there.
        • 1. Re: error message
          stockholmsyndrome
          This previous post may help you
          http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?catid=290&threadid=899766&ent erthread=y

          If this doesn't help, try to uninstall Contribute 3, and manually remove all Contribute references before reinstalling the software.

          1. Control Panel, Add/Remove Programs.

          2. Then delete these files, this is from the TechNote http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=4e7826b7

          Contribute-specific files:
          C:\Program Files\Macromedia\Contribute 3
          C:\Documents and Settings\<user>\Local Settings\Application Data\Macromedia\Contribute 3
          C:\Documents and Settings\<user>\Application Data\Macromedia\Contribute 3
          C:\Documents and Settings\All Users\Application Data\Macromedia\Licensing\Licenses\Contribute 3.0
          C:\Documents and Settings\All Users\Application Data\Macromedia\Licensing\Products\Contribute 3.0
          C:\WINDOWS\Downloaded Installations\Macromedia Contribute 3.11
          C:\WINDOWS\Prefetch\CONTRIBUTE.EXE-0AE0E871.pf

          3. If you are comfortable with the Windows Registry, remove these two references.

          To get to the Windows Registry go to Start > Run and type in regedit

          Contribute:
          HKEY_CURRENT_USER\Software\Macromedia\Contribute 3
          HKEY_LOCAL_MACHINE\SOFTWARE\Macromedia\Contribute\3

          4. Then reboot your computer, and then reinstall Contribute 3. If your issue still persists try filing a bug request http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&product=20