1 Reply Latest reply on Aug 11, 2014 9:58 AM by ssprengel

    Help required..activitation problem..




      Just got Adobe lightroom, typed in the activation code, it worked fine and downloaded. It is now fully installed, but just clicked on the icon to open it and its asking to type the code again..which is now is not working!


      Cannot get through to support at all, and I need it activated as I have a wedding shoot to edit by Saturday!


      Any help would be great

      Thank you.

        • 1. Re: Help required..activitation problem..
          ssprengel Adobe Community Professional & MVP

          When you say “activation code” do you mean serial number, a series of 24 digits that starts with 1160, or something else, like your Adobe ID that is an e-mail address?


          Did you purchase the photographer’s bundle that includes PS-CC + LR-CC for $10/month, or did you buy LR as a standalone product that requires a serial number to be entered to license it, or do you have another version of LR?