1 Reply Latest reply on Aug 11, 2014 12:00 PM by IsakTen

    error signing in Acrobat 7 pro

    volscott

      I keep getting the following error when signing document...

       

      Unknown error

      Support Information: CSigDict-1812

       

      Some help?

       

      Also, I cannot get it to remember my Digital ID after I close Acrobat... and YES, I click Always Use EVERY time.

        • 1. Re: error signing in Acrobat 7 pro
          IsakTen Level 4

          Sorry, I do not have access to Acrobat 7. This could be a bug in Acrobat 7. There were so many changes in the product over the last 10 years. Reader 11.0.7 opened signing for non-Reader-extended PDFs. Could you switch to Reader 11.0.7, which is free, for your signing?