1 Reply Latest reply on Aug 12, 2014 7:10 AM by ssprengel

    Unable to verify my email as the to install Creative Cloud as email has gone to someone else's email address

    ahjd Level 1

      Hi there,

       

      When trying to install Creative Cloud 30 day trial, I am unable to verify my email as the email has not gone to my email address, it has gone to someone else's email address (a previous user on the laptop).  How do I fix this so I can install it?

       

      Thanks,

      Alison