What version of Premiere Elements are you using and on what computer operating system is it running?
I suspect you may be a Photoshop Elements/Elements Organizer user who has posted in the wrong forum. Your thread is now in the Adobe Premiere Elements Forum instead of the Adobe Photoshop Elements Forum.
Please review the following thread that relates to your stated issue
It was entered into the Adobe Photoshop Elements Forum recently.
Please let us know your program and computer information and outcome of your problem.
Yes you're right. I follow the help menu inside the Premiere.
I'm using Elements suite (Photoshop & Premiere) 11 with Win 8.1. Sorry i have posted in the wrong place.
Problem solved by turning on the "DirectPlay" option under "Legacy Component".
Thank's A.T. Romano
Thanks for the follow up with the great news.
Glad for the opportunity to be of assistance..