Flash Pro CC 2014 Crashes When Publishing with Air

Can you please check whether you have Java installed on the system?

If yes, please let us know the Java version installed on your system.

Thanks for this information.

To debug this further, can you please try to build the AIR app from command prompt and let us know if you are able to create the app.

Please refer to Adobe AIR * ADT package command on how to build AIR app from command prompt.

Rgds,

Mukesh

I am having the exact same issue at the moment.  As soon as I hit publish in the IDE flash totally quits out (flash cc2014, osx 10.10 public beta).  Here is a extract from the crash report:

Application Specific Information:

*** Terminating app due to uncaught exception 'NSUnknownKeyException', reason: '[<__NSDictionaryI 0x1299a2410> setValue:forUndefinedKey:]: this class is not key value coding-compliant for the key LC_CTYPE.'

terminating with uncaught exception of type NSException

abort() called

Hoping this might shed some light

Thanks

hi,

This issue has been fixed internally and will be available in the next update of FlashPro CC 2014.

Rgds,

Mukesh

Thanks Mukesh for the info.  Is there any timeframe on the next update release date?

Thanks

Phil

Hi Mukesh,

I have the same issue here - but it's good to hear you already fixed it! When will this update be available!? I need it asap!! Can you please give me a release date?

Thanks

Jan

Bump bump, any news please?!

Yes please!!! How long will we have to wait for the update!?

Mukesh,

this isn't funny! When will I be able to continue working with my adobe software again?

I need this update NOW!

Thanks

Hi all,

This bug has been fixed and will be available in the next update of the software. We will post an announcement here as soon as the update is available.

Thanks,

Preran

Hi Preran,

we already know you've fixed it internally - but NEED that fix/update asap! Can you PLEASE give us a date for it?

Thanks

Jan

We're having this same issue and it is holding us up from submitting our iOS 8 update. We need to be running OS X 10.10 to be able to submit app preview videos for iOS 8.

Seriously Adobe you need to get your act together. You can't expect us to continue paying you each month when you wait a month to fix broken software, then not even push out an emergency update once you have a fix in place. And this isn't some minor bug either; it completely prevents your users from publishing! If you wonder why people keep saying that Flash is dead and Adobe doesn't care, it's because you do this to us time and time again.

Please....release an emergency update so we can publish our apps again!!!! We really want to love Flash and Adobe again, but you need to help us out here.

I ended up partitioning my machine and installing Mavericks just so we could compile again and submit to the app store.

Adobe, any word when the update will be out to fix this?

I am also having this problem. I could really use an update. If you have this corrected, please release the update.

Still no response? This is killing me. I have apps in every app store that need updates. I am completely stuck until we get this fixed.

I spoke with someone on the Air team and he said they unfortunately don't have a date yet for the update.

I recommend partitioning your hard drive and re-installing Mavericks on the new partition. There are a bunch of tutorials on how to do this if you Google it. It's a huge pain and a bit ridiculous that Adobe isn't supporting it's software, but at least you'll be able to update your apps again. Hope that helps!

Yes I have done this but the workflow with keeping version correct, certificates, testing and rebooting is killing me. Yosemite is said to go live either Oct 14 or 21. I can't imagine that Adobe wait much longer to release this update.

Just got an update this morning. It appears to be working correctly now. Thanks ADOBE

I have just installed the latest version of Flash CC 2014 and it crashes on me as soon as I want to open the AIR target settings.

We have commercial apps in the store and need to update them asap - please assist in this matter.

Below the error dump

Dropbox - ErrorDumpSDK.rtf

Manueldahm, please update the Flash CC 2014 version you are using. The latest version is v14.1.0.96 released on Oct 6th 2014. The crash issue is fixed in the latest Oct update.

Thats great and thanks for answering so quick, but where can I find the update? Creative Cloud says its up to date, yet my version number is 14.0.0.110. And its not listed here: http://www.adobe.com/support/flash/downloads.html#flashCC

The updates are not available @ http://www.adobe.com/support/flash/downloads.html#flashCC

The updates are available through Creative Cloud desktop app or through in-app update option.

You can also try by launching flash professional CC 2014 version you have installed and go to Help->Updates. This should ideally do it.

Incase, it is not updating after this, can you please let me know the type of Creative Cloud license that you own?

Do you belongs to an environment where Installation / update of applications are managed by IT team? In that case, please check with your IT team for how to get the latest update.

Rgds,

Mukesh

Indeed, this is the problem - I cant update it myself since the license is from the company I work for. Are there instructions how the IT guys need to push the update to me?

Many thanks,

Manuel

Please ask your IT team to refer to Creative Cloud Help | Packager and checkout the "Manage Updates" section on this page.