7 Replies Latest reply: Sep 26, 2014 6:11 PM by Milky_au RSS

    Firewalls and SendNetText / GetNetText

    fansoftmedia Community Member
    fansoftmedia Aug 13, 2014 11:17 PM

      I have a lot of issues where if a user has a Firewall running, SendNetText and GetNetText won't connect to the internet properly.

      Are there any work arounds for this, other than asking people to turn off their Firewall?

       

      Thanks!

        • 1. Re: Firewalls and SendNetText / GetNetText
          Milky_au Community Member
          Milky_au Aug 14, 2014 12:00 AM (in response to fansoftmedia)

          I use the 'INM SecureNet Xtra' to pass through firewalls and secure proxy's - it still works fine for me on D11.5 and D12

           

          INM Xtras for Adobe Director and Authorware

           

          regards

          Milky

          • 2. Re: Firewalls and SendNetText / GetNetText
            fansoftmedia Community Member
            fansoftmedia Sep 24, 2014 9:58 AM (in response to Milky_au)

            Hi Milky,

             

            Thanks for the insight. I have been playing around with it for about a week now.

             

            Do I need to do anything special with the setup of this to specifically alleviate this "Firewall" issue? For instance, must I setup a Proxy Address/Port/Username/Password, or can I just leave these fields blank and use the "Use default proxy setup"?

             

            Thanks!

             

            Randy

            • 3. Re: Firewalls and SendNetText / GetNetText
              Milky_au Community Member
              Milky_au Sep 24, 2014 3:29 PM (in response to fansoftmedia)

              Hi Randy,

               

              I can't really answer your question - as I don't know your end user's setup.

               

              If they are just a Windows 'home' users - then yes, use blank fields with default proxy setup. (this should work)

               

               

              You could also try this...

              ------------------------------------------------------------------------------------------ ----------------------------------------

              -- Buddy API required !

              useProxy = baReadRegNumber("Software\Microsoft\Windows\CurrentVersion\Internet Settings","ProxyEnable", 0, "HKEY_CURRENT_USER")

               

                if useProxy then

                  proxyInfo = baReadRegString("Software\Microsoft\Windows\CurrentVersion\Internet Settings", "ProxyServer", "Error", "HKEY_CURRENT_USER" )

                

                 if proxyInfo <> "Error" then

                    the itemDelimiter = ":"

                    proxyAddress = proxyInfo.item[1]

                    portNum = value(proxyInfo.item[2])

                  

                   if proxyAddress <> "" then

                      set proxyAddress to the string of proxyAddress

                      set the text of cast "editable - proxy address" to proxyAddress

                      set portNum to the string of portNum

                      set the text of cast "editable - port" to portNum

                    end if

                

                 end if

               

                end if

              ------------------------------------------------------------------------------------------ ----------------------------------------

               

               

              I built a proxy setup program for the SysOp to configure - they can choose either authenticated or non authenticated proxy's

              Either with a fixed [site based/system based] username & password, individual [unique] usernames and passwords, or no usernames and passwords.

              Plus - set proxy address and port, editable proxy address and port, or no [blank] proxy address and port.

               

              most clients tend to use port 8080

              snxProxyServer(gPROXY, gPORT, gUSERNAME, gPASSWORD)


              I was always forgetting to add the 'snx' in front of getNetText and postNetText!

              [snxGetNetText & snxPostNetText]


              regards

              Milky



              • 4. Re: Firewalls and SendNetText / GetNetText
                fansoftmedia Community Member
                fansoftmedia Sep 24, 2014 4:13 PM (in response to Milky_au)

                Hi Milky,

                 

                Thank you so much for the response.

                 

                All of my customers/users are different. They have Macs, PCs, and all sorts of different operating systems and setups.

                The biggest problem I always run into is that some of them will run Firewalls (or Virus Software with built in Firewalls), and these Firewalls will block my the application from reaching the internet.

                • 5. Re: Firewalls and SendNetText / GetNetText
                  fansoftmedia Community Member
                  fansoftmedia Sep 24, 2014 11:09 PM (in response to fansoftmedia)

                  I guess what I'm wondering is:

                  Do I need to do anything special with the setup of this to specifically alleviate this "Firewall" issue, or would simply using this Xtra fix this issue?


                  Thanks!

                  • 6. Re: Firewalls and SendNetText / GetNetText
                    fansoftmedia Community Member
                    fansoftmedia Sep 26, 2014 1:02 PM (in response to Milky_au)

                    Hi Milky,

                     

                    I was noticing that for some reason the SecureNet Xtra doesn't initiate after my application is installed.

                    It's fine if I launch the application from the desktop, it's fine. But once I install the app and launch from the Mac Apps folder, it doesn't initiate and then things essentially crash.

                     

                    I should note that the Xtra hasn't been purchased yet. Do you think this could be the issue? Or is it a Mac issue?

                     

                    Thanks,

                    • 7. Re: Firewalls and SendNetText / GetNetText
                      Milky_au Community Member
                      Milky_au Sep 26, 2014 6:11 PM (in response to fansoftmedia)

                      That sounds strange

                      I don't include (embed) the xtras - I always have them is a separate xtras folder outside of the app.

                      maybe give that a try.  (don't forget to tick - in the publish settings - files - exclude all xtras!)

                       

                      No - you should be able to get the SecureNet Xtra working with your program before hand...

                      After it's all working, then buy it.

                       

                       

                      "but once I install the app" - Maybe there is an issue with how you've setup your install

                      If it works on your desk top, it should work anywhere you place it???

                      can you just move the working one from your desktop into your Apps Folder, and give it a test.


                      regards

                      Milky