1 Reply Latest reply on Aug 14, 2014 5:58 AM by ibarrien

    Why does this app keep forcing close???

    msbehaven26

      Screenshots_2014-08-14-08-03-46.png

        • 1. Re: Why does this app keep forcing close???
          ibarrien Adobe Employee

          Hi,


          this is not a force close, this is a Application Not Responding (also known as ANR) issue which does not necessarily always mean that the application closes. 

           

          Important things that are helpful in understanding why this occurs is:

          • What device you are using
          • Which Android version you are using (is it a custom ROM, have you rooted it)
          • What exactly are you doing when running into this problem?
          • what is the document size and amount of layers
          • how much free space do you have left on the device
          • does it always happen with this effect also with less layers?
          • Does the application recuperate if you let it wait?

           

          thanks,

          Ignacio