2 Replies Latest reply on Aug 14, 2014 3:04 PM by Rajashree Bhattacharya

    Asking to verify billing information but I just purchased the plan last month

    etcherSketch

      I got an email saying my account was about to expire and then when I open up photoshop or anything else from creative cloud another window opens saying they're having trouble verifying my billing information and or I'm offline. I just bought the student plan end of last month and my next payment isn't due for another few weeks so I'm confused as to why this is happening or where I need to go to verify my billing information.

       

       

      Any help/advice would be appreciated