I have tried installing this as a trial and as a licensed version, both from a DVD and from the desktop. I get the following crash during startup of the video editor:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Elements.exe
Application Version: 220.127.116.11
Application Timestamp: 523cd4d5
Fault Module Name: dvacore.dll
Fault Module Version: 18.104.22.168
Fault Module Timestamp: 523cc5bf
Exception Code: c00000fd
Exception Offset: 00000000000698b6
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: fac2
Additional Information 2: fac2a5e0455ddc953003a7d6737e6f56
Additional Information 3: 849e
Additional Information 4: 849e9f8e49e92f5a6249cde48a76ced7
I have done the following to try to fix this issue:
Have you made any attempt to contact Adobe via its Adobe Chat to try to resolve this issue? To do so, please click on the following link
Adobe ID and Signing In
Adobe ID, sign in, and account help
at this moment there is an active Chat Panel at the end of the path. If the web page set does not hold, then you will have to navigate to Chat Panel using the above titles as guides. Adobe Chat might offer you the opportunity for remote control of your computer for troubleshooting whereas we cannot at this user to user level. The above does not prohibit you from troubleshooting here as well.
Please try the SLCache renaming as detailed in the following
The error profile with dvacore.dll has been frequently seen in these forums for many versions of Premiere Elements.
Fixes have included creating a new User Account with Administrative Privileges and installing and running Premiere Elements in it.
In another instance the problem was reported to be due to share with a file server. And, so on.
Please review the above and then we can decide what next.