0 Replies Latest reply on Aug 14, 2014 11:38 PM by jongens

    Authorization Issue




      I've borrowed an item from OpenLibrary.org and opened the file before authorizing my computer. So when it asked me to assign an ID to the file, I clicked the option where I made it that the file could be only opened on the computer I was using instead because I was unsure about my Adobe account. Everything was working fine during that session, but the next day when I tried to open the file it said it needed authorization. I went back and clicked "Help" and authorized my computer with my Adobe ID. I opened the file and entered all my information, but it did not work. I included screenshots of the window that popped up when I tried opening the file. I have to return the file soon, but authorization is required. What do I do? Thank you in advance.