0 Replies Latest reply on Aug 14, 2014 11:38 PM by jongens

    Authorization Issue

    jongens

      Hello!

       

      I've borrowed an item from OpenLibrary.org and opened the file before authorizing my computer. So when it asked me to assign an ID to the file, I clicked the option where I made it that the file could be only opened on the computer I was using instead because I was unsure about my Adobe account. Everything was working fine during that session, but the next day when I tried to open the file it said it needed authorization. I went back and clicked "Help" and authorized my computer with my Adobe ID. I opened the file and entered all my information, but it did not work. I included screenshots of the window that popped up when I tried opening the file. I have to return the file soon, but authorization is required. What do I do? Thank you in advance.

       

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