I bought LR 5 for my MacBook. LR worked perfectly there
I bought I iMac now and installed the tail version of LR and tried to register it with the serial number I got with my previous purchase. unfortunately the system ist telling me
"Die eingegeben Seriennummer ist ungültig. Versuchen Sie es erneut. Wenn das Problem weiterhin auftritt, wenden Sie sich an den Support"
I am a German user ;-) It basically say serial number is invalid try it again ( I did several times at different days) if the problem still appears contact our support. Unfortuntaly I cannot find any hotline number to call or email addresse. At the moment I am quite upset because I don't really want to purchase LR again.
Any ideas what I need to do.
Thanks a lot.
You may have downloaded the Lightroom Creative Cloud trial. Uninstall then use the Download from the link below to get the perpetual license version.
seems to work
thanks a lot for that
is it normal that I do not have to enter serial no again?