4 Replies Latest reply on Aug 15, 2014 1:19 PM by John T Smith

    can't use apps when offline?

    spencertoddbrown Level 1

      I bought the PS 6 CC and when I am not online and connected and try to launch the app and my working files, it says the disc is not available? I just bought Illustrator CC  and same thing. I do a lot of my creative work when I am at my house without an internet connection. Here's my issue:



      #1- If I am buying the SAS- ( service as software) and the license is up to date- then these apps should work regardless of an internet connection.


      #2- If we can't resolve this, then how do I cancel my contract and just buy the programs with a cd?