How do I connect with an agent on live chat? Please can someone assist me?
please have a look there http://helpx.adobe.com/contact.html and click through the headlines. I used - because I didn't know your troubles -
http://helpx.adobe.com/contact.html?step=LTRM_how-tos-troubleshooting_how-tos_stillNeedHel p and got this:
You can see at the moment the chat is "open", please use it, I had the best experiences. I quote from Preran: The chat button is activated as soon as there is an agent available to help.
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