2 Replies Latest reply on Aug 16, 2014 2:21 AM by Elliott Coleman

    Lightroom asking for licence Key

    Elliott Coleman Level 1

      I have a perpetual licence for Lightoom 5 but have just signed up to CC photographers package.

      I've installed the App manager and also Photoshop etc, but lightroom said it was already up to date so did not need installed.

       

      The problem I have is when I switch to a different user on my Mac Lightroom is now asking me to enter my licence key.

      Surely, I should not have to do this as it is now part of CC, which I am logged into and Photoshop works fine.

       

      If I enter my perpetual licence key, then lightroom is activated, but I should not have to use that key as I pay a monthly subscription and am logged in.

       

      Do I need to update lightroom somehow to a CC version?