4 Replies Latest reply on Aug 16, 2014 5:29 PM by Geoff the kiwi

    Error occurred when attempting to change modules in LR - just purchased and opened for first time

    jennwstrange

      I just purchased and downloaded the monthly subscription to LR 5 on my new iMac. When I open LR it displays an error message that says "An error occurred when attempting to change modules." I cannot import anything. I'm stuck and very frustrated. I just paid for this monthly service and am stuck for a year. Please help me troubleshoot this problem. I've uninstalled and reinstalled several times as well as restarted my iMac.