Following the suggestion of remove and re-install Premiere Elements 12.0 still errors on 12.1 update. Turned off McAfee Scan and Firewall which has not helped. Running Vista 32. Also did a restart after uninstall, after install, each time taking down the Firewall and McAfee Scan, no help.
I see several blogs out here about this and suggestions of regedit and uninstall none of which is helpful. In regards to the registry, I do not see the key that is identified. Also, a data point that might be helpful, is I trialed CC and PhotoShop 12 before licensing. I also get messages that CS6 has failed. Not sure if this is a symptom, but thought it might be a possibility.
Could someone please come up with an answer??????????
Duplicating a thread is confusing to the person originating the thread as those trying to respond to it.
A moderator should be along soon and probably delete the thread that we are in now and/or direct all
posts and discussion back to the original thread which is very current.
As long as your original thread remains marked unanswered, it will not be missed by anyone believing that he/she
has a contribution to make to your troubleshooting.
Please refer to your original thread for my further comments on your situation.