It starts up, but then crashes out after a few seconds. I've tried re-installing. I've used Cleaner Tool. Nothing seems to work.
I'm running CC on MacOS Mavericks although from what I can see in the forums, windows users have similar issues.
Does anyone know of a fix?
Have you tried the steps in :
Prior to performing these steps, it always good to check the internet firewalls & security, administrative right of the user.
You can also contact Adobe Support.
Thank you for your reply Rajshree. I'm afraid that none of your suggestions were able to help me. However, I do seem to have fixed the problem myself!
I re-ran the Cleaner Tool, and this time I just allowed it to clean everything that came up in the list. Then I restarted the computer, and re-installed the CCDesktop app. This time after asking me to sign in the program ran as expected. The only problem was that Photoshop CC had to be re-installed as well. That is happening at the moment. Fingers crossed, the problem is fixed!