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1. Re: Photoshop opens but crashes after 10-15 seconds
Mylenium Aug 17, 2014 7:50 AM (in response to ramasaig) -
2. Re: Photoshop opens but crashes after 10-15 seconds
ramasaig Aug 18, 2014 3:50 PM (in response to Mylenium)Not the correct answer. I'm most certainly ON line. I've followed the link and successfully followed through all the tests recommended (just to be absolutely sure).
The message that appears a few seconds after I launch PS says:
"Adobe Photoshop CC 2014 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available".
A typical Microsoft answer, of course. Entirely correct and utterly useless.
A response to a similar (possibly identical) problem suggested looking at the log file, identifying any ERROR lines and looking up the errors in a Knowledge Base. Unfortunately I can't find said Knowledge Base on the link that was given.
At this location: Troubleshoot launch errors using logs | Creative Suite 5, CS5.5 I followed a link called 'Adobe Knowledgebase' (www.addobe.com/support) which now only leads to Adobe - Help and I've failed to find anything about a Knowledgebase there.
As I said in a previous post:
The 'ERROR line in the 'amt3.log' file' from my most recent attempt to launch Ps reads:
"08/17/14 21:13:53:333 | [ERROR] | | | | RoyaltyTableParser | | | 1028 | Signature successfully validated for royalty table". That doesn't look much like an error to me.
In normal circumstances I would have tried reinstalling long before spending time on a forum, but since reinstallation would appear to necessitate downloading all over again I'm trying the forum route first.



