1 Reply Latest reply on Aug 17, 2014 10:45 AM by ssprengel

    Problem updating Lightroom "key not valid for use in specified state"

    nicotineman

      Hi,

       

      I am having problems with installing the update 5.6 of Lightroom from 5.2.

       

      I downloaded and ran the updater. It has uninstalled my previous version of Lightroom but now each time I try to run the installer it fails, with the message "key not valid for use in specified state".

       

      I have tried restarting to no avail.

       

      Any ideas?

        • 1. Re: Problem updating Lightroom "key not valid for use in specified state"
          ssprengel Adobe Community Professional & MVP

          Searching Google for the error and Lightroom, the two forum threads that come up are:

           

          1)      Installing Muse the user wasn’t logged in as an administrator level user and after they logged in as an administrator user and did the install, again, it worked.

           

          2)      A recent Windows Update seemed to interfere with something and the user did a system restore back to a few weeks, ago, reinstalled their previous version of LR, and then installed LR 5.6 and then did the Windows Updates again and everything was ok.