8 Replies Latest reply on Aug 18, 2014 2:10 PM by Szalam

    After Effects CC disk cache error on startup w/ immediate crash

    eartola Level 1

      I'm running a GTX 780 with 32GB of RAM, x1 240GB SSD (on which AE is installed) and x1 2.5TB HDD. Both show that they have more than enough space to cache the 10GB recommended by AE, yet whenever I open it up, it prompts a message box informing me that my disk cache folder is on a drive that does not have enough available space specified in my preferences. So I click OK, thinking that I'll be able to change this, but AE immediately quits as soon as the message box disappears. How can I change the preferences for AE without actually opening it? Or am I going about this the wrong way? Please help, Adobe Support was just about useless in this situation.