4 Replies Latest reply on Aug 20, 2014 8:26 AM by VanBan

    Photoshop CC 2014 Crashes Randomly when using the Text Tool...

    VanBan

      Since the most recent Photoshop update, CC 2014 has been extremely buggy and completely unstable on my Mac Pro, which is inexcusable from a paid service .  The most common crash for me occurs when I try to use the “text tool” or attempt to edit text (usually the color).  I am occasionally prompted with a window stating, “Could not complete your request because of a program error” and then Photoshop crashes seconds after.

      Screen Shot 2014-08-18 at 2.38.43 PM.png

      After the initial crash and Apple’s various prompts I usually go through 2-3 consecutive cycles of Photoshop attempting to open back up and crashing over and over again.

       

      I’ve attempted signing out and back in to my Creative Cloud as suggested in several threads, but that was unsuccessful in mitigating the crashing.  Is there a fix for this, other than uninstalling and reinstalling?  My studio has too many upcoming deliverables and deadlines to do a fresh install, so suggestions/solutions would be appreciated .

       

       

       

      Problem Report

       

      Process:         Adobe Photoshop CC 2014 [3736]

      Path:            /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/MacOS/Adobe Photoshop CC 2014

      Identifier:      com.adobe.Photoshop

      Version:         15.1.0 (15.1.0.148)

      Code Type:       X86-64 (Native)

      Parent Process:  launchd [150]

      Responsible:     Adobe Photoshop CC 2014 [3736]

      User ID:         502

       

      Date/Time:       2014-08-18 14:39:11.590 -0700

      OS Version:      Mac OS X 10.9.4 (13E28)

      Report Version:  11

      Anonymous UUID:  D2E627F5-FA78-7D87-F2B5-7C57B55C541F

       

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

       

      Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes: KERN_INVALID_ADDRESS at 0x00000000deadbeef

       

      VM Regions Near 0xdeadbeef:

      -->

          __TEXT                 00000001022de000-0000000106ab5000 [ 71.8M] r-x/rwx SM=COW  /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/MacOS/Adobe Photoshop CC 2014