Moving this discussion to the Photoshop General Discussion forum.
What does the detailed crash report say (check the system event viewer)?
And have you updated your video card driver from the GPU maker's website?
I don't think I can access the crash report? Excuse the ignorant questions I'm about to make am a relative tech novice.
Soo - as mentioned every time I open photoshop it crashes - it just says there's an error and the program will shut down and if there's a solution windows will notify me. Then nothing...
I've tried to look in photoshop files for the detailed crash report & the system event viewer but cannot find a file with those names. I've also looked in the windows files for files with those names but cannot find them either - so I don't know where to look.
Any guidance would be great.
Yes, you can access the crash report in the Windows system event viewer.
We need that information to know why you are crashing (but most of the crashes are due to bugs in out of date video card drivers).