From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•You MUST use an account with Administrator Privileges to run Premiere Elements
•(Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors)
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Exactly what is INSIDE the video you are editing?
Codec & Format information, with 2 links inside for you to read http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
What version of Premiere Elements are you using and on what computer operating system are you running it on?
We may be able to boil this down to one reference, one Premiere Elements How To answer to your Premiere Elements question. Please review the following and then let us know if this known issue applies to you and if the suggested fix works for you.
Looking forward to your follow up.
I am using Premiere Elements 11 and I have it installed on a Dell Latitude E6320, 8GB Ram and i7 processor. It is my first time using Elements and have no experience. I have defragment the disc and changed the virtual memory so now it works without stopping.
Is there a big difference between 11 and 12 or do you suggest the Proff version?
I will work with this tool in the future.
Thanks for your answer
Thank you for the reply.
I do not feel that there is a significant difference between Premiere Elements 11 and 12.
As for the matter that you present, I believe that it is described in my blog post and you will not escape it going to another version of Premiere Elements.
I do not use Premiere Pro versions. You might want to ask in the Adobe Premiere Pro Forum if the same Premiere Elements narration situation that I described in my blog post also exists in Premiere Pro. I did a quick look at Premiere Pro CS2 tonight, and it seems that it does not behave the same as Premiere Elements in this regard. I will look at this some more in the morning.