10 Replies Latest reply on Sep 8, 2014 3:36 PM by davidc1815

    Need help resolving lag on brush strokes

    Pinneh

      I'm encountering intense semi random brush lag whenever I work on a 'large' canvas.

      Basically, the way I like to paint involves a large amount of separate brush strokes made really quickly. This normally isn't a problem, but with larger documents severe lag comes into the mix.

      If I were to rapidly place 10 strokes, the first would start with a quarter second delay, and the last brush stroke would get drawn about 2-3 seconds after I finish brushing.

       

      The lag seems to appear and disappear semi randomly: Whenever I open up the file in question, it works great for a few seconds, but as soon as I cheer and tell my colleagues, it grinds to a halt within minutes

      The same happens when I toggle options, install updates, allocate more ram, etc

      It works either not at all or only for a couple of seconds.

      The 'random' part of the problem kicks in when I sigh and get to work using laggy brush strokes. After a little while, it clears up randomly, and I get lagfree strokes for a short bit, before it dies off again.

       

       

      The particular document I'm having trouble with is 4300x3400, 8bit RGB, and has about 30 layers

      I've been researching this topic today for over 3 hours, and I've been trying a multitude of different settings, to no avail.

      Here is a full list of what I've tried so far:

      - on an empty new canvas (4000x4000) I get the same random results

      - checked graphics card drivers

      - updated windows

      - allocated more ram to photoshop

      - turned off my graphics processor

      - turned openGL support from basic to advanced (and later back again)

      - tried different brushes and brush spacings

      - resizing the file in question to half size

      - turning off clipping masks

      - minimizing the layer palette

      - exclude the photoshop folder from my virus scanner

      - several tiny things I cant recall

       

       

      I cannot consistently replicate the problem, as it seems to appear and disappear at random.

      I first suspected it to be a video card problem, but turning off the graphics processor in 'performance' ruled that bit out..

      I would greatly appreciate any help I get to resolve this issue, so that I can get back to work.

       

      Thanks for reading

      -Pinneh

       

      Below are my specs, you should find that my machine has the specs to handle files of this size.

       

      Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64

      Operating System: Windows NT

      Version: 6.2

      System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

      Physical processor count: 4

      Logical processor count: 8

      Processor speed: 2394 MHz

      Built-in memory: 8113 MB

      Free memory: 3876 MB

      Memory available to Photoshop: 7142 MB

      Memory used by Photoshop: 77 %

      Image tile size: 128K

      Image cache levels: 4

      OpenGL Drawing: Disabled.

      OpenGL Drawing Mode: Advanced

      OpenGL Allow Normal Mode: True.

      OpenGL Allow Advanced Mode: True.

      OpenGL Allow Old GPUs: Not Detected.

      Video Card Vendor: NVIDIA Corporation

      Video Card Renderer: GeForce GTX 765M/PCIe/SSE2

      Display: 2

      Display Bounds:=  top: 0, left: 1920, bottom: 1024, right: 3200

      Display: 1

      Display Bounds:=  top: 0, left: 0, bottom: 1080, right: 1920

      Video Card Number: 1

      Video Card: NVIDIA GeForce GTX 765M

      OpenCL Unavailable

      Driver Version: 9.18.13.4052

      Driver Date: 20140702000000.000000-000

      Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

      Video Mode:

      Video Card Caption: NVIDIA GeForce GTX 765M

      Video Card Memory: 2048 MB

      Video Rect Texture Size: 16384

      Serial number: 92298703051332501777

      Application folder: D:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\

      Temporary file path: C:\Users\Pinny\AppData\Local\Temp\

      Photoshop scratch has async I/O enabled

      Scratch volume(s):

        D:\, 465,8G, 399,9G free

      Required Plug-ins folder: D:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\

      Primary Plug-ins folder: D:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\

      Additional Plug-ins folder: not set