0 Replies Latest reply on Aug 19, 2014 7:15 AM by MtnManiacX

    Flash player stopped working in Win8.1, IE11. Also, listed publisher is "not available"

    MtnManiacX

      I can't get any videos to play on FaceBook or any other site. It tells me to install Flash player, but It's already installed and it has worked fine before. I've gone into "manage add-ons" and it is enabled. Also, ActiveX filtering is not enabled. Those were the only 2 troubleshooting steps I could find. I can't seem to uninstall the player, and when I try to re-install it I'm told it's already part of Windows 8.1.

       

      Under "manage add-ons" I copied some information:

      Name:               Shockwave Flash Object
      Publisher:          Not Available
      Type:               ActiveX Control
      Architecture:       32-bit and 64-bit
      Version:            Not available
      File date:          Friday, August 1, 2014, 8:17 PM
      Date last accessed: Today, August 19, 2014, 2 minutes ago
      Class ID:           {D27CDB6E-AE6D-11CF-96B8-444553540000}
      Use count:          83202
      Block count:        57
      File:               Flash.ocx
      Folder:             C:\Windows\System32\Macromed\Flash

       

      I think it's a little suspect that the Publisher and Version are "Not available". Can anyone tell me how I can get this un-installed then re-installed?

       

      Thanks!

       

      -Eric