2 Replies Latest reply on Aug 19, 2014 7:47 AM by Sheena Kaul

    billing issue

    kat19871111

      hello everytime i want to open my adobe program a pop up appears with a countdown...which refers to either im offline which is not the case or to billing issues...but i just got the creative cloud a week ago. Before that i actually had the creative cloud from my friend on that laptop we used together there i also had the same pop up allready...so does that message refers to my friends account? she allready cancelled her membership with creative cloud because she didnt need it anymore...but i still get the pop up with the countdown.what can i do???