2 Replies Latest reply on Aug 19, 2014 12:53 PM by A.T. Romano
      • 1. Re: need help installing product
        John T Smith Adobe Community Professional & MVP

        Mac or Windows... bought Premiere Elements on disc or via download... computer hardware details... what error message do you see?

        • 2. Re: need help installing product
          A.T. Romano Level 7

          sam serious

           

          Details please.

           

          What version of Premiere Elements on what computer operating system? For that matter is your product Premiere Elements, Photoshop Elements, or something else?

           

          What type of installation issues are you running into or do you just want company and reassurances during the installation process?

           

          We are not Adobe, but we (user to user) are here to help you either way.

           

          Looking forward to your follow up. Answers are in the details.

           

          ATR