5 Replies Latest reply: Aug 19, 2014 11:52 AM by Jeff_Coatsworth

Cannot uninstall Technical Suite 3

cameronfrye09 Aug 19, 2014 9:43 AM

I recently installed Technical Suite 5 on my system. I was able to successfully uninstall Technical Suite 4, but when I went to uninstall Technical Suite 3, I got an error message. "Your uninstallation encountered errors. Please try restarting your computer and uninstall again. If that does not resolve the problem, download and run the Adobe Creative Suite CLeaner Tool.

Well, I restarted and still had the error. Downloading the Creative Suite Cleaner tool did not help because it cannot find Creative Suite. I am trying to uninstall TECHNICAL suite. Apparently there is no tool for that.

The problem I have (besides the fact that TechSuite 3 is almost 5 GB in size) is that Frame 10 keeps hijacking my default opening app. No matter how many times I tell the computer to use Frame 12, every time I restart it defaults back to Frame 10. It's annoying.

Does anyone know how to uninstall Technical Suite 3 if the Control panel will not work? For the record, I cannot uninstall the apps individualy because Adobe bundled them and the individual apps are not listed.

1. Re: Cannot uninstall Technical Suite 3

Jeff A Wright Aug 19, 2014 11:01 AM (in response to cameronfrye09)

Moving this discussion to the Technical Communications Suite Installer forum.
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2. Re: Cannot uninstall Technical Suite 3

cameronfrye09 Aug 19, 2014 11:07 AM (in response to Jeff A Wright)

I tried to put it here, but the choice was greyed out. Thanks for moving it.
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3. Re: Cannot uninstall Technical Suite 3

Jeff_Coatsworth Aug 19, 2014 11:25 AM (in response to cameronfrye09)

I understand that the individual suite components may not be listed, but I thought the whole suite showed up in the Add/Remove Programs list. I’d suggest using Revounistaller to really dig out all entries. You may end up having to have your TCS3 install media present to get rid of it. You can also contact Adobe TCS Support – install issues are usually a freebie call.
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4. Re: Cannot uninstall Technical Suite 3

cameronfrye09 Aug 19, 2014 11:48 AM (in response to Jeff_Coatsworth)

Thanks Jeff. The entire TechSuyite is located in the Control Panel programs, but that is what keeps erring out when I try to uninstall. I figured that if the entire TechComm Suite will not work, then I thuoght, "why not try to uninstall them individually." I had not thought of using the third party uninstaller apps. I will try Revouninstaller.
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5. Re: Cannot uninstall Technical Suite 3

Jeff_Coatsworth Aug 19, 2014 11:52 AM (in response to cameronfrye09)

You may have to “repair” the installation of TCS 3 first & then go at it with Revounistaller
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Cannot uninstall Technical Suite 3

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