SO it's been two weeks since I downloaded this program. I have not yet once been able to use it. On starting it asks for the files to be imported, then it freezes, crashes completely and doesn't respond at all. I've tried leaving it for 4 hours to see if anything comes to life.. nothing. And I cannot shut down the program by any means other than restarting the computer, not even by trying to end the prices in task manager.
Two weeks of nightly attempts to work on my pictures, multiple reboots, much frustration.
A real solution would be appreciated.
PS. I have a license, I downloaded the software from Adobe itself, and I have no other device/ USB/ SD card/ mouse plugge in to the laptop.
We need a little information in order to even make any suggestions:
What operating system?
How much RAM?
How much free disk space?
Are there any error messages from Lightroom?
Raw or JPEG?
Have you tried downloading the images using your OS and then importing?
Are you using a card reader or are you connecting the Camera?
If you can provide these kind of details then I'm sure someone will be able to make some suggestions.