I am using InDesign CS6 on Windows 7 professional.
I have restarted the computer several times. CS6 is all up to date.
I have experimented on several existing documents as well as brand new documents. It makes no difference.
Interestingly, InDesign DOES export the interactive PDF just fine, I can open it and it works. However, before the document finishes processing, InDesign pops up an error message saying that InDesign has stopped working and must shut down. So when I have many PDFs from various files to export, it's a major pain to have indd crash & recover documents every time.
Files crash no matter what the content, I've tried new doc with only a yellow circle. I've tried new doc using only system fonts.
I've never used interactive PDFs before today, so I have no idea if this is a recent problem or not.
Any help greatly appreciated, thanks!!
Peter, ID is patched to version 8.0.2 & I followed the steps to replace my preference (and confirmed they were deleted) and I'm still having the same issue of ID crashing whenever I export an interactive PDF.
I've tested it on all four of our computers here, and it does it to everyone--so I'm guessing it's something system-wide on our part. I am going to trying uninstalling some plugins that we all have and report back later.