5 Replies Latest reply on Oct 6, 2014 1:30 PM by Szalam

    After Effects Error Message - Wont' load

    mbook design

      iMac running Mavericks 10.9.4, 16 GB memory.  Launching After Effects produces "After Effects Warning: Could not create the file '/Users/mBook/Library/Preferences/Adobe/After Effects/13.0/dummy'.  Similar issue with Media Encoder.  Have uninstalled both, removed After Effects preferences, re-downloaded and installed software with restarts in between in each step.