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1. Re: AMS 5.0.6 on AWS: Cannot log in to Administration Console
CharlesSmith Aug 25, 2014 11:49 PM (in response to eGovPDX)You also need to set SERVER.ADMINSERVER_HOSTPORT = :1111 in /opt/adobe/ams/conf/ams.ini
By default, SERVER.ADMINSERVER_HOSTPORT is left blank in /opt/adobe/ams/conf/ams.ini
For more details, please refer Adobe Media Server 5.0.5 * Managing the server for details.
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2. Re: AMS 5.0.6 on AWS: Cannot log in to Administration Console
hparmar Sep 4, 2014 6:16 AM (in response to eGovPDX)Also you need to make sure that ADMINSERVER_HOSTPORT is allowed in the security group of your AWS instance...Make also make sure that amsadmin process is running on the server.
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3. Re: AMS 5.0.6 on AWS: Cannot log in to Administration Console
eGovPDX Sep 4, 2014 3:49 PM (in response to hparmar)Thank you for your reply. I've added TCP and UDP rules for 1111 in the Security Group settings, and checking the processes running as root, amsadmin is running like so:
15183 pts/0 00:00:00 amsmaster
15504 pts/0 00:00:00 amsadmin
I have also gone through the steps to reset the password again, yet I still cannot log in. Any troubleshooting tips would be greatly appreciated, as I'm at a dead end here!
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4. Re: AMS 5.0.6 on AWS: Cannot log in to Administration Console
hparmar Sep 5, 2014 5:54 AM (in response to eGovPDX)Can you point me out to your aws instance ...so that i can have a look at it?
BTW,
I launched a fresh 5.0.6 instance and did the following steps on my putty terminal and amsadmin is working for me.
[amsadmin@ip-10-239-58-188 ams]$ history
1 cd /opt/adobe/ams
2 sudo ./server stop
3 vi conf/ams.ini // Changed nothing in ams.ini here
4 sudo ./amsadmin -console -user admin // Set "password" as the password"
5 cat conf/Users.xml // Verified that salted hash is indeed available
6 sudo ./server start
7 sudo ./amsmgr adminserver start
8 curl "http://localhost:1111/admin/ping?auser=admin&apswd=password" // The result of this command was as below
<?xml version="1.0" encoding="utf-8"?>
<result>
<level>status</level>
<code>NetConnection.Call.Success</code>
<timestamp>Fri 05 Sep 2014 12:20:20 PM UTC</timestamp>
</result>
9 history
Note that i used security group which has following permissions
Type
Protocol
Port Range
Source
SSH
TCP
22
0.0.0.0/0
HTTP
TCP
80
0.0.0.0/0
Custom TCP Rule
TCP
1111
0.0.0.0/0
Custom TCP Rule
TCP
1935
0.0.0.0/0
Custom UDP Rule
UDP
1935
0.0.0.0/0
Custom UDP Rule
UDP
19350 - 19360
0.0.0.0/0
Please note that you need to modify Users.xml if you want to allow additional http commands(other than ping) to work.
Now you might ask why admin console swf is not working...We that may again be because of either security grou(network port) restrictions on your client or server machine.
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5. Re: AMS 5.0.6 on AWS: Cannot log in to Administration Console
mkammes Sep 13, 2014 7:54 PM (in response to hparmar)Hello:
I'm having the same issues.
The only difference is that via curl (step #8) the connection fails with invalid username and password.
I've tried this with various usernames and passwords (both admin and another name) with no luck.
Security on the instance has been changed to allow port 1111, and the ams.ini file has :1111 added, as well as my username. Yes for a salted hashtag.
Only slight difference is several temp files in the directory (swp, etc).
I'm sure it's pilot error...any thoughts?
Thanks!
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6. Re: AMS 5.0.6 on AWS: Cannot log in to Administration Console
eGovPDX Sep 15, 2014 8:16 AM (in response to eGovPDX)Thank you for the help - I went through the steps and it still didn't work, but I discovered something else: the network I'm working from is behind a very restrictive firewall, so all the ports I needed to access were all blocked. Very difficult to troubleshoot without any error messages, and I only discovered it by chance .
So for future generations: If you've tried everything and it still doesn't work, check to make sure the ports you need are open!


