1 Reply Latest reply: Nov 7, 2014 6:00 PM by dardo RSS

    Core Sync uses all available memory and forcing my mac to crash

    Anders.Laybourn Community Member
    Anders.Laybourn Aug 21, 2014 11:47 PM

      Hello I'm on a never mac running Mavericks running the newest version of Creative Cloud...

       

      When i start the sync process the RAM usage goes up 31.xx gb and drains my memory ?

       

      If i stop the sync and restarts it, the problem occurs again, thought it was my machine that needed a reinstall so i completely reinstalled it yesterday, but the problem appears again ??

       

      Can u help ??

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        • 1. Re: Core Sync uses all available memory and forcing my mac to crash
          dardo
          dardo Nov 7, 2014 6:00 PM (in response to Anders.Laybourn)

          Same problem here! Happens when I try to sync a large file (1.7GB). I first get an out of memory error, then the os crashes. Upon Restart, the problem continues. Activity Monitor shows Core Sync eating up all the memory. I have a Mac Pro with 32gb of ram and I'm running Mavericks 10.9.5. When I pause syncing the problem subsides, but as soon as I resume syncing the same happens (mac crashes). When I delete the large file from the "Creative Cloud Files" folder on my computer the problem disappears. I must point out that my "Creative Cloud Files" folder is in a different hard drive than my OS. Please fix this Adobe! Thanks!